We had NP environmental install our geothermal heating and cooling system. From the initial contact through to project completion, everyone we worked with was friendly, professional and knowledgeable. These projects are complex and time consuming, NP environmental was a great partner for our green conversion.
Very happy with their work for installing a geothermal heat pump system. Nick did the engineering and spent a lot of time explaining details and answering our concerns. The NP crew under Andy was super to work with, kind, courteous and careful.
We had NPE install a Mitsubishi ASHP system last September and were very impressed with the entire company. Nick did the engineering work and his crew did the installation. Everyone was very professional and a real pleasure to work with. They tried to accommodate every request we made and did an outstanding job. After burning wood for many, many years it was a bit of a learning curve to get used to the system but, we are very happy we did it. We now have the added benefit of AC in the summer as well. Great company to work with!
Amazing customer service
Professional people, great business...
I had NP install my unit, and after only 3 years it quit unexpectedly. Their service was great as they came right out to try to fix it. When it was discovered that it was the manufacturer that was at fault, NP took the initiative to get me a different make & model unit. They did not charge me for any of it. They also made several follow up calls to make sure the unit has continued to function satisfactorily. GREAT customer service.
I couldn’t have had a better experience with NPE. Every single member of the team has been professional, positive, and has gone above and beyond to make sure I’m comfortable and walk me through the process. I love my new Mitsubishi heating and cooling system—- it has been a huge upgrade to the comfort of my home. I recommend NPE highly to anyone looking.
We recently had NPE install a Mitsubishi ASHP system in our home, after previously having heated with wood. We are delighted with the system and found NPE to be an extremely professional company. All aspects of the process were thoroughly explained, and any questions promptly answered. As a company, they were a breath of fresh air to work with!